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Frequently Asked Questions
Here you will find answers to questions that arose when using our Casino.
Why register in your casino?
Registration is mandatory for those who are going to win money. We will send instructions for further participation to the specified e-mail. Periodically, we will notify you about new games and promotions.
Where to get your account?
To do this, click on the "Register" button, which is located on the website on the right, fill in all the fields in the form that appears and click on the button at the bottom.
Can I create multiple accounts?
No. Registration of a player in our Casino is provided only once. When attempting to register again, your second account will be frozen.
What to do if I do not remember my password to enter the website?
Use the password recovery service. Click on "Forgot your password?" under the registration button and enter the address of your email in the field that appears, to which you received a letter confirming account registration. You will receive an email with further instructions.
Use of a single account in "Free" and "For money" game modes
This is allowed. To choose a mode, you must use the buttons located next to the name of the game. Winning is possible only when making a deposit in the "For money" mode.
How to deposit money into the account and withdraw winnings?
To make a deposit, you must use the "Deposit account" button. A list of available ways to replenish the game wallet and minimum amounts that the system allows will open. Choose the most convenient one and replenish your balance.
You can withdraw the won money using the menu item "Withdraw from account".
To transfer funds, you only need to choose a suitable payment system. Our casino works with WebMoney, Yandex.Money, VISA/Mastercard, LiqPay, mobile operators, Qiwi, the "Interkassa" system, and PayAnyWay.
Money withdrawal is performed through the system in which the replenishment was made.
Within what time can I get my winnings?
Usually, withdrawal requests are processed within 24 hours from the moment of their submission. This period applies only to users who have confirmed their personal data (passed the verification procedure).
If verification is required – the period is extended until the moment the player's documents are successfully verified.
Can I close or block my account? How to do it?
You will need to void the balance and contact Support Service. The employees of our Casino will help resolve this issue.
What to do if failures occurred in the operation of your Casino?
Before launching the games system, specialists thoroughly tested it. Therefore, failures in our Casino are unlikely. If any are still noticed – contact Support Service. Our employees will check past game sessions, identify the problem, and eliminate it in the near future.
What is verification and why is it needed?
This procedure is carried out once and serves to increase the security of payments. Each player needs to confirm personal data to secure their account in the system. The data sent to our Casino will remain confidential.
We treat each user of our system with care and attention. If questions arise, the answers to which you did not find, or if there are suggestions for improving our Casino – contact Support Service. You are always welcome here!